EDAX provides EDS, EBSD, WDS and Micro-XRF materials characterization solutions
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EDAX is part of the Ametek Materials Analysis Division
EDAX is the leading provider of EDS, EBSD, WDS and Micro-XRF materials characterization systems
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EDAX Service



EDAX has been supplying micro-characterization tools for over 45 years and has specialists located worldwide to support you. Our service team of experts is committed to providing unparalleled support to our customers.

Service provides:
  • Field service and repairs
  • Maintenance Agreements to fit your needs  
  • Spare parts inventory designed for immediate shipment 
  • Part Return Authorization (RA) and Customer Repair Procedures (CRO)

    Our worldwide Service Support team can be contacted by telephone or Email. 

    Before contacting EDAX, please have the following information available:

  • Serial Number
  • Name
  • Company
  • State/Province
  • Country
  • Telephone Number
  • E-mail  

     

  • EDAX's AMECARE Performance Services ensure peak product performance and longevity 
    EDAX AMECARE Brochure

     Click here to download EDAX's AMECARE Performance Services Brochure


    Service Contact Information

    Americas
    Tel: +1-800-535-EDAX (3329)
    E-mail: edax.service@ametek.com
      China
    Tel: +010-85262111 Ext. 20-23
    E-mail: edax@ametek.com.cn
    Europe
    Tel: +31 13-536-4000
    E-mail: edax-europe.support@ametek.com
     
    Japan
    Tel: +81-3-6809-2559
    E-mail: edax-japan.service@ametek.co.jp
    Asia Pacific Rim
    Tel: +65-64842388
    E-mail: edax@ametek.com.sg
       

    EDAX is ISO 9001 certified in the design, manufacturing, installation, and servicing of X-ray Microanalysis and Energy Dispersive X-ray Fluorescence. This certification assures customers that quality is of the utmost importance to EDAX. EDAX is committed to operational excellence and process improvement to provide customers the very best in products and support. 
     

     

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